Service Alert - Hurricane Sandy Preparation
Acquia's preparations for Hurricane SandyAs hurricane Sandy approaches the Northeastern United States, we want to inform you of Acquia’s service continuity plan over the next few days.Acquia’s customer...
View ArticleCustomer Service Notice - Acquia Forums Scheduled Maintenance, January 18, 2013
We will be performing maintenance on the Acquia Forums in order to move the site to dedicated hardware and increase available storage space.When: January 18, 2013 at 5:00 AM ETEffect: Acquia Forums...
View ArticleCustomer Service Notice - Insight Scheduled Maintenance on January 18, 2013
Impacted customers have been emailed about the following:We have scheduled an upgrade to the Acquia Insight service starting January 18, 2013. Details:When: 12:00 AM ET on January 18th through 8:00 AM...
View ArticleCustomer Service Notice - Scheduled Maintenance February 13-15, 2013
Acquia Cloud Customers,Please be aware we have scheduled an upgrade to the Acquia Cloud service for February 13-15, 2013. Details:When: -- Acquia Cloud*: The upgrade for Acquia Cloud will occur on...
View ArticleTicket Notification Subject Lines Changing Slightly Today
Please note that we will be modifying the subject line of ticket notification e-mails today so that ticket titles appear before other details (the ticket number, urgency, etc.). This will allow them to...
View ArticleStarting Today, New Tickets Submission Only via Website, Phone
Starting today, Acquia Support will not longer be accepting new ticket submissions via e-mail.Many of you may be wondering why we are taking this step, so to answer your questions, we have published a...
View ArticleChanges to Auto-Generated Default URLs
New sites on Acquia Cloud Free and Acquia Cloud Professional will now have a randomized default URL.To prevent anonymous users from accessing the URLs of your acquia-sites.com domains, the default URL...
View ArticleTemporarily disabling forum posting
Hi folks,Again, due to a few annoying spammers, we're temporarily suspending forum posting until we can remove these unwelcome visitors and implement stricter controls. Sorry for any inconvenience this...
View ArticleRemoval of Acquia Cloud Free applications in January 2017
On Monday, 9 January 2017, Acquia announced maintenance activities to improve performance for customers using Acquia Cloud Free applications. Acquia Cloud Free applications offer development tools and...
View ArticleAcquia Holidays
The following are company-recognized holidays and the day/dates on which the holidays are observed in our customer support regions. During these times, we provide "holiday coverage." We park all...
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